The Aussie Meal Support Program

The concept is simple.

You can help the community by donating food to:
1) Indigenous Elders and Community members over 50 years old with health conditions who need support
1) Our healthcare heroes - as a way to thank them for their hard work and looking after us through this unprecedented time

By purchasing a meal support package, you are sending them quality meals, pantry staples and snacks from our vetted restaurants & caterers.

Every meal purchased also helps the local small catering businesses through these challenging times and keeps people employed

EXPLORE support OPTIONS

Organisations we work with (DOnation recipients)

How this works:

1. You decide the donation amount and pick the recipient:  
a) Indigenous Elders and Community members over 50 years old that need support, OR
b) hospitals & healthcare workers

2. Team at Order-In creates food packages based on the donations received and the needs of our recipients.
We work with NACCHO (National Aboriginal Community Controlled  Health Organisations) to deliver food to Indigenous Elders and Community Members that need support, and work directly with over 15 hospitals all around Australia for meal donations to healthcare workers.

3. The order is dispatched to one of our catering suppliers who prepare the food, or assemble the pantry or fruit&veg baskets and deliver to recipients.


See FAQ below for further detail

Thank you for your generosity!

FAQ

What type of meals are being sent to recipients?

We will send hot or refrigerated / ready to be frozen single serve meals ($10-$15 each depending on the meal and supplier), fruit & veg baskets ($40-$100 depending on size), snack boxes ($30-$100 depending on size and variety( and pantry supplies. The individual orders are formed depending on the preferences of a particular recipient (e.g., certain hospitals elected to receive snacks for their staff, while others prioritised hot meals for night shifts).

Can I place a specific order for my money rather than just giving a cash donation?

If you want to donate over $200, you can contact us at orders@orderin.com.au or 1300 851 900 and our customer care will help you to create a specific order for a particular recipient (e.g. specific hospital). For donations less than $200, unfortunately there is no opportunity to create a dedicated order, as your donation will need to be aggregated with other contributions before we could place an order.

Will I get the receipt of my contribution? Is this considered a charity donation for tax purposes?

We will provide receipt for each donation. However, unfortunately this is not considered a charity donation as Order-In is not a registered charity organisation.

Where specifically does my money go?

With your contribution, it works the same way as it would work if you were to place an order for yourself at Order-In website. Order-In creates an order that gets sent to a supplier. Supplier prepares meals / assembles pantry box and delivers it to a recipient. In this process, predominant share of your contribution goes directly to a recipient, in the shape of food supply. Our suppliers and Order-In accept a regular margin from each order, to cover the cost of our labour. Both Order-In and our suppliers are small businesses which have taken a very hard hit from COVID-19. In that sense, part of your contribution also helps small businesses in food industry to stay afloat and keep people employed.

Can I receive a report on the impact of my contribution?

If you placed an order via our customer care (with amount of over $200), you will receive a order confirmation via email.
If you placed a donation via this website, you can follow the progress on our instagram / LinkedIn / facebook pages where we will be publishing regular updates on how many meals were delivered to different types of recipients. You can also provide your email address and every now and then we will send you an update over the email.

FAQ

What type of meals are being sent to recipients?

We will send hot or refrigerated / ready to be frozen single serve meals ($10-$15 each depending on the meal and supplier), fruit & veg baskets ($40-$100 depending on size), snack boxes ($30-$100 depending on size and variety) and pantry supplies. The individual orders are formed depending on the preferences of a particular recipient (e.g., certain hospitals elected to receive snacks for their staff, while others prioritised hot meals for night shifts).

How many hospitals and organisations participate in the program as recipients? Can I place a specific order for my money rather than just giving a cash donation?

We partner with multiple Indigenous organisations, members of NACCHO (National Aboriginal Community Controlled Health Organisations) to deliver food to Indigenous recipients. For donations to healthcare workers, we have close to 15 hospitals around Australia participating in the program as recipients. If you want to donate over $500, you can contact us at orders@orderin.com.au or 1300 851 900 and our customer care will help you to create a specific order for a particular recipient (e.g. specific hospital). For donations less than $500, unfortunately there is no opportunity to create a dedicated order, as your donation will need to be aggregated with other contributions before we could place an order.

Will I get the receipt of my contribution? Is this considered a charity donation for tax purposes?

We will provide receipt for each donation. However, unfortunately this is not considered a charity donation as Order-In is not a registered charity organisation.

Where specifically does my money go?

With your contribution, it works the same way as it would work if you were to place an order for yourself at Order-In website. Order-In creates an order that gets sent to a supplier. Supplier prepares meals / assembles pantry box and delivers it to a recipient. In this process, predominant share of your contribution goes directly to a recipient, in the shape of food supply. Our suppliers and Order-In accept a regular margin from each order, to cover the cost of our labour. Both Order-In and our suppliers are small businesses which have taken a very hard hit from COVID-19. In that sense, part of your contribution also helps small businesses in food industry to stay afloat and keep people employed.

Can I receive a report on the impact of my contribution?

If you placed an order via our customer care (with amount of over $200), you will receive a order confirmation via email. If you placed a donation via this website, you can follow the progress on our instagram / LinkedIn / facebook pages where we will be publishing regular updates on how many meals were delivered to different types of recipients. You can also provide your email address and every now and then we will send you an update over the email.

Participate in meal support program as a recipient

Tell us if your organisation would love to be a recipient

Thank you!
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